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Industry

Insurance

Faster claims, fairer pricing and better retention through analytics, AI and automation built for insurers.

45%
Faster claims triage
12%
Lower loss ratio
30%
Fewer policy lapses
3 weeks
Idea to live pilot

Industry overview

Making insurance faster, fairer and more predictable.

We help general, life and health insurers use their policy, claims and customer data to price risk accurately, settle genuine claims quickly, catch fraud and keep policyholders for longer.

  • Faster claimsTriage and route claims automatically so simple cases settle in hours.
  • Accurate pricingPrice on real risk drivers with models your actuaries can inspect.
  • Loyal policyholdersPredict lapses early and act before customers leave.

Key challenges for insurers

  • Slow claims handlingManual document checks delay settlements and frustrate customers.
  • Claims fraudOrganised and opportunistic fraud that is hard to spot by hand.
  • Policy lapsesCustomers leave at renewal with little warning.

Featured case study

A claims assistant grounded in policy

Claims handlers get answers from approved policy documents, always with the source cited.

45%
faster claims triage
3 weeks
idea to live pilot
100%
answers cite a source
Read full case study

Tools & technologies

We use leading platforms to deliver results.

  • Python
  • Azure
  • Azure OpenAI
  • Power BI
  • Document AI / OCR
  • Databricks
  • SQL

Frequently asked questions

More questions? Contact us
Do you work with life and general insurers?

Yes, as well as medical insurers, brokers and bancassurance partners.

Can you read claim documents automatically?

Yes. Document AI extracts fields from forms, invoices and IDs, with confidence scores that route unclear cases to people.

How do you detect fraud?

We combine rules, anomaly detection and network analysis to flag claims that need a closer look, with reasons attached.

Will this replace our actuaries?

No. Models support actuaries with sharper risk signals; pricing decisions stay with your experts.

Is GenAI safe for policyholder data?

We use enterprise hosting, redact personal data and keep your documents inside your environment.

How long does a pilot take?

Claims triage or GenAI pilots typically go live in 3 to 8 weeks.

Ready to settle claims faster?

Let's build a smarter insurance operation.

Book a free consultation and let's discuss your goals, data and the best way to create real value for your organisation.

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